よくあるご質問

よくあるご質問

How long does the member registration procedure take?

Please allow about 30 minutes per person for this procedure. We offer “making a reservation to join”.
and this lets you make a reservation for membership registration procedures from your computer at home.
This is very convenient because it makes the procedures at the front desk much smoother.
Please check the webpage of the relevant store.

Items needed for the member registration process?

The items needed for member registration are as follows.
Please bring the following items to the front desk.

1.Identity document *1
2.Bank or postal savings ATM card bearing your name
3.Bankbook for withdrawals
4.Seal associated with bankbook for withdrawals

*1This can be a driver’s license, insurance card, passport, basic resident register card, or alien registration card. (Form of identification showing your “name,” “address,” and “date of birth.”) If the person joining is a minor, a guardian needs to apply on his or her behalf. In this case, an identity document of the guardian is needed.
※ If you have registered your bank account information via the web, please bring an identity document.
*The items to bring may vary from one store to another. Please check with the store where you will be joining.

I would like to take a lesson. How can I do this?

To take a lesson, a reservation must be made in advance. Please use the reservation ticket machine at the facility to reserve a lesson.
(Tickets can be issued 30 minutes or less prior to the start of a lesson.)

What items and clothing do I need for trying out equipment, etc.?

Customers are free to wear whatever clothes they find comfortable. Any type of clothing that is easy to move in, such as a t-shirt and shorts, etc., is fine.You will sweat a lot, so please bring a change of clothes.

Is it possible to visit on a trial basis (to observe and/or try out equipment, etc.)?

If you would like to observe equipment, etc.,this can be done at any time during business hours when staff members are on duty.

・To apply to observe a class, please call the relevant store.。
・To apply to try out a class, please call the relevant store or use the relevant store’s online form.

※When applying to try out a class, you can choose the lesson in which you would like to participate.
※Please be sure to check the webpage of the relevant store in advance.

I would like to use JOYFIT after work. Is there a place where I can keep my clothes, shoes, shampoo, and so on?

There are contract lockers (fee-based).
※Please conclude a contract for one of these when you register as a member.

Can I use other JOYFIT facilities?

It is possible to use not only all JOYFIT YOGA studios, but also all JOYFIT and JOYFIT24 facilities nationwide.
*Please note that some facilities are not available for use under this system. Please make sure to contact the relevant store before visiting.